Thursday 21 February 2013

Who do I work for?

I work for a company called Vernacare in Bolton. We make single use, macerateable bedpans, male and female urinals, wash bowls, comodes, macerators and many other similar items for use in hospitals worldwide.

Our single use products are made from paper-pulp, which itself is made from recycled newspaper. What makes our products special is the fact that when they have been used they are thrown into a macerator, a machine that mashes up the product and its contents up and sends them down the drain. No manual washing and no cross contamination. As local comedian Peter Kay would undoubtedly comment, its the future - and he'd be right.

We are the global leader in such products and at one time we had pretty much a global monopoly, but in the last few years other companies have got in on the act, effectively copying our designs and making them cheaper too, so we have a new challenge on our hands.

This is where I come in. As Group MIS Developer, I am in charge of handling the sales data and all the databases in the company. Our people need to see where we're making sales, but also where we're losing sales and we need to be able to win back those lost customers. As a result, our sales team rely on accurate, up-to-date sales information.

There currently exists a couple of data warehouses, on for the UK data and a global DW for our 'rest of the world' data. These have been set up by my predecessor and as it stands, they work. This leads me to my first question - why do we need any new data warehouses?

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